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HOSPITALITY MASTERCLASS

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Wine Experience (Coming Soon)
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Michelin ✽ Chef Cooking Experience (Coming Soon)
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The Golden Rules of Bartending (Coming Soon)
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Food & Beverage Luxury Standards (Coming Soon)
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Front Office Luxury Standards (Coming Soon)
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Guest Experience
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Comunicazione Efficace
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Luxury Concierge
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INTRO CHAPTER

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Introduzioni

Guest Experience - Capitolo 1 di 13

10:37

Guest Experience - Capitolo 1 di 13

Flavia Mazzarini Director of Guest Experience del Verdura Resort, by Rocco Forte Hotels, insegna Guest Experience.

PNL for Hospitality - Capitolo 1 di 14

11:41

PNL for Hospitality - Capitolo 1 di 14

Sara Abdel Masih Hotel Manager Coach e Presidente Associazione Direttori D'Albergo Lombardia, insegna PNL for Hospitality.

Luxury Concierge - Capitolo 1 di 16

05:51

Luxury Concierge - Capitolo 1 di 16

Santi Roggio Chief Concierge del Grand Hotel Timeo, a Belmond Hotel, insegna Luxury Concierge.

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